Reports

Apache Problems

Find yourself with only the default page when trying to visit your site? We know about it - unfortunately the configuration file went a bit crazy so we used a previous backup which did still work. It's not been the best of days so far. We've reinstalled the version of CPanel which has problems with subdomains, so try not to add any. There's a notice posted in your control panel, which will be removed when everything is once again working as it should be. The positive news: we upgraded from PHP4 to PHP5, though you shouldn't notice anything different with your site.

Subdomain Problems

Some of you might have noticed when adding a subdomain, only the most newly added is listed. This seems to be a bug with Cpanel 11 from what we can tell, and right now we can't do anything about it without downgrading to Cpanel10 (which wouldn't work out too good). We'll try to keep you posted.

Update: A bug report has been submitted to CPanel, we hope it makes it into builds over the next day or two (it's been marked as confirmed).

June 6 Instability (1-4AM UTC)

Apologies to anyone who may have experienced problems accessing sites between 1-4AM, UTC (GMT0). At most, we estimate sites were inaccessible for no more than 10 minutes but the server may have been dropping some requests for a few hours afterward. It was caused by what we hoped would be a simple upgrade from PHP4.4.4 to PHP4.4.7 which unfortunately turned out to be a little more complicated than we expected. The good news is we now have PHP4.4.7 up and running. eAccelerator has also been updated to the latest stable version, and we've replaced Hardened PHP in favor of Suhosin.

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